Providing you with a complete security solution
The Netwatch Managed Service (NMS) provides customers with an end-to-end solution for their security needs. For a fixed daily fee, Netwatch will design, install, monitor and maintain your CCTV security system. We eliminate all security worries from your mind, taking care of everything from start to finish.
Why businesses choose Netwatch Managed Service:
- Clear, fixed daily fee
- No hidden costs
- End to End service provider
- Lifetime service guarantee & warranty
- Bespoke system aligned to your exact needs
- Comprehensive maintenance service which covers repairs and replacement of hardware
- Free software updates delivered remotely as they become available
- Continuous health checks of your system
- Removes client responsibility for system selection
What we do
Our experienced team conduct a detailed risk assessment survey highlighting potential security hazards. This enables us to design an effective security system to meet the needs of your business. Our years of experience ensure we understand threats to your business and design a system to keep you safe and secure.
Netwatch installation engineers will work onsite, ensuring the seamless installation of your system. Our commissioning team will ensure the system is calibrated to a high standard. The Commissioning team will also engage with you to ensure your protocol is ready to go live.
Once commissioning is complete, the feed from your security system is fed through our bespoke software. Within seconds of threatening activity being detected, an Intervention Specialist will be alerted. The level of threat is verified through a live feed and a personalized audio warning is issued. Live monitoring will continue until the site is deemed safe and secure. Specific customer protocol is followed with each alert.
To deliver our exceptional level of service to our customers, all related hardware must be functioning at optimum capacity. Our Cratos software is continuously checking all aspects of your systems are live. This means if a camera is obsolete, damaged, or faulty, we know about it within seconds.
Our customer does not need to worry, a Netwatch engineer will solve the issue when dispatched at no extra cost. This provides our customers with peace of mind with the knowledge that their property receives uninterrupted protection.