Case Study: Windsor Motors Talk About How Netwatch Protect Their Stock & Premises, Providing Peace Of Mind 24/7
Windsor Motors are one of the largest automotive groups in Ireland and have been a customer of Netwatch for over a decade. We started providing our services to one location and now manage multiple locations across Dublin, Galway, Meath, Louth and Wicklow . Our long-term, close relationship with Windsor Motors has allowed Netwatch to gain a greater understanding of car dealership security, and how we can provide the protection requried.
Over the last number of years, The Windsor Motor Group have witnessed significant growth, and with that comes the challenge of keeping multiple premises secure and a large volume of valuable stock to protect. Whilst the Windsor Motor staff focused on looking after day to day requirements of the business, Netwatch was there to look after the day to day requirements of securing their business.
When you are there, you can see it, you can feel it and you can touch it, but it’s when you are not here, that is where the peace of mind is in having someone like Netwatch looking after that for us – Ian Moran, Head of Finance, Windsor Group
The Netwatch team reviewed each site as each location differs in terms of how we can best secure it, this involved conducting an extensive site survey to assess the vulnerable areas, and proposed a technology solution to meet the needs of Windsor Motor Group. In addition to constant on-site recording, the solution across all properties includes Netwatch Proactive Video Monitoring (PVM) which includes Loiter Detection, Perimeter Protection and Incident Reporting.
Proactive Video Monitoring provides The Windsor Motor Group with a purpose-built surveillance and response platform, and a dedicated team of lrish-based intervention specialists. This combination of video surveillance technology with the human element helps The Windsor Motor Group to efficiently protect their perimeters, facilities and valuable stock. As soon as any potential problem is detected, expert intervention specialists verify the situation and issue live, personalised audio warnings. These have demonstrated a 98% efficacy rate in deterring bad behaviour and stopping crimes.
Over the last few years, The Windsor Motor Group have moved most of their sites to what is called managed service, allowing the Netwatch Proactive Video Monitoring technology, coupled with a team of qualified Intervention Specialists to provide peace of mind at all times.
Our feeling was with the investment we have put in our buildings, our stock, we want someone who is going to be the best, that is a decision made at the time, we are 11 years on since then, and we are very happy with that decision. We do have peace of mind when we turn off the lights and close the door that our investment and our premises are being protected – Ian Moran, Head of Finance, Windsor Group